FAQS
your go-to resource for all things related to CHEESHOP. Whether youโre curious about our products, delivery options, or policies, weโre here to help. Explore our frequently asked questions below or reach out to our friendly team for personalized assistance.
General FAQs
Yes, we have a dedicated wholesale section! Whether you're a retailer or a bulk buyer, we offer competitive pricing and a wide range of products to meet your needs.
Yes, you can easily track your order through yourย My Accountย section. Once your order is shipped, youโll receive a tracking number to monitor its progress in real-time.
Returns or exchanges must be initiated withinย 3 days of receiving your order. Certain conditions apply. For full details, please visit ourย Return Policyย page.
Currently, we only ship within Saudi Arabia. Your order will be delivered withinย 2 to 7 business daysย (depending on the city).
For more details, please visit ourย Shipping and Handlingย page.
Yes, we strictly adhere to legal age requirements. Customers must beย over 18 years oldย to purchase tobacco products.
Product FAQs
We offer a wide range of products, including cigarettes, cigars, rolling tobacco, pipe tobacco, shisha, and vaping products. and so much more visit our shopย page to see all the products
Yes, we source all our products from reputable suppliers to ensure authenticity and quality.
Absolutely! Our team is happy to help you find the perfect product based on your taste and preferences. Contact us for personalized recommendationsย through our Recommended Page.
Yes, we offer a variety of accessories, including lighters, ashtrays, cigar cutters, and rolling papers. Explore our Cigars Accessories page ย for more options.
Yes, we regularly offer discounts and promotions on select tobacco products. Visit our Hot Deals & Salesย ย page to stay updated on the latest deals.
